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1.2 Receiving Group Features
Feature Guide 23
1.2 Receiving Group Features
1.2.1 Idle Extension Hunting
Description
If a called extension is busy, Idle Extension Hunting redirects the call to an idle member of the same
extension group, if that group has been assigned as an idle extension hunting group through system
programming ( Hunting Group Set [100]). Idle extensions are automatically searched for according to a
preprogrammed hunting type ( Hunting Type [101]).
This feature is also known as Station Hunting.
Conditions
• Idle Extension Hunting applies to:
Intercom calls and outside (CO) line calls directed to a single extension.
• An extension can belong to only one extension group ( Extension Group [600]). One hunting type
can be programmed for each extension group.
• If all the searched extensions in an idle extension hunting group are busy, a busy tone will be heard at
the extension that made the intercom call (including Direct Inward System Access [DISA] calls).
• A user can leave an idle extension hunting group temporarily by logging out of the group, and rejoin the
group by logging back in (
1.2.4 Log-in/Log-out).
• FWD/DND Mode
When searching for an idle extension within an idle extension hunting group, any extension that has set
FWD, DND, or Log-out will be skipped ( 1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND)).
However, if the extension that receives the call first has set FWD or DND, Idle Extension Hunting will
Type Description
Circular Hunting An idle extension is searched for in a circular fashion one time according
to the numerical order of the jacks.
Terminated Hunting An idle extension is searched for in the numerical order of the jacks, until
reaching the extension that is connected to the highest-numbered jack in
the group.
Extn.
Incoming call
Numerical order
Busy
Extn.
Busy
Extn.
Busy
Extn.
Extn.
Incoming call
Busy
Extn.
Busy
Extn.
Busy
Extn.
Highest-
numbered jack
Numerical order