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1.12 Holding Features
Feature Guide 91
In some cases, a call is not disconnected when an SLT user goes on-hook. Instead, the call is
mistakenly placed on hold. After a specified time expires, the Hold Recall tone is heard. When the SLT
user answers this, the user hears a cyclic tone (like a reorder tone). To avoid this problem, select "Hold-
2" or "Hold-3". In either of these modes, all calls are disconnected when going on-hook, unless the Call
Hold feature number is entered after pressing the Recall/hookswitch.
It is possible to set each SLT not to receive pulse signals through system programming ( Internal
Pulse Detection [614]). This setting helps the PBX to avoid mistaking pulse signals sent by dialling "1"
for hooking, in the countries/areas where the length of time that the Recall/hookswitch is pressed is set
to "MODE 1: 50–180 ms" in Hookswitch Flash Timing Range [207].
Feature Guide References
4.2.1 Tones/Ring Tones
User Manual References
1.4.2 Holding a Call
Hold-2
Pressing the Recall/hookswitch
+
Call Hold Feature No.
+
Going on-hook
Pressing the Recall/hookswitch
+
Extension No.
Hold-3
Pressing the Recall/hookswitch
+
Call Hold Feature No.
+
Going on-hook
Pressing the Recall/hookswitch
+
Call Hold Feature No.
+
Extension No.
Mode Hold Transfer to Extension