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1.15 Optional Device Features
118 Feature Guide
Conditions
• Hardware Requirement: An optional voice message card.
• The BV feature does not use OGMs for DISA/Uniform Call Distribution (UCD) on the preinstalled DISA/
UCD OGM card ( 1.15.5 Outgoing Message (OGM) for DISA/UCD).
• When an extension that belongs to BV resource 1 or BV resource 2 is reassigned to the other resource,
the voice messages that were recorded prior to reassignment are erased, but the personal/common BV
OGMs are not erased.
• Each resource can only be accessed by one extension at a time. When the resource an extension is
assigned to is being used by another extension, the extension cannot use that resource, even if the
other resource is available.
• The PBX can record a maximum of 125 voice messages per resource. The maximum recording time
of each voice message ( BV Recording Time [214]) and the total recording time of the PBX ( BV
Total Recording Time [807]) are programmable. The maximum recording time of each personal/
common BV OGM ( Common/Personal BV OGM Recording Time [215]) is also programmable.
• System programming determines the extension users that can use this feature ( BV for Extension
[622]).
• If a voice message channel (resource) is in use when an outside caller tries to leave a voice message,
he or she will hear a ringback tone. The caller will hear a personal/common BV OGM as soon as a
channel becomes available. Up to 3 outside (CO) line calls can be placed in a queue as they arrive.
• If a user performs System Data Clear by selecting "All para" through system programming ( System
Data Clear [999]), all voice messages except for personal/common BV OGMs are erased. To erase all
voice messages and personal/common BV OGMs at once, initialise the voice message card through
system programming ( BV Card Initialisation [808]).
• Even if no flexible CO button is assigned as a Caller ID Indication—Personal button or a Caller ID
Indication—Common button, a caller can leave a voice message in that personal/common message
area and the Caller ID information, including associated voice messages will be logged.
• When the remaining recording time for the PBX is less than 5 minutes, the display informs both the
extension users within the same resource and the manager that the voice message resource is full, and
the users will hear a special dial tone (dial tone 5) when going off-hook. If the remaining recording time
goes back to being 5 minutes or more, for example, when messages are erased, the display returns to
the idle status display and the users will hear another dial tone instead of dial tone 5 when going off-
hook.
• If the FWD feature is enabled for an extension whose FWD destination is the BV feature number (
Call Forwarding Selection [963]) and the extension has been assigned as "Normal" ( CO Line
Mode—Day/Night/Lunch [414-416]), outside (CO) line calls to the extension will not be forwarded and
the extension will not ring, even if the user has set the FWD feature. If FWD is disabled, outside (CO)
line calls to the extension will not be forwarded and the extension will ring.
• Only the operator or the manager can access the common message area (including common BV
OGM). The operator has higher priority than the manager as follows:
– When the operator extension is reassigned, the common voice messages (except for the personal
BV OGM of the operator) that were recorded prior to reassignment are erased. The new operator
can record, play back, and erase the common BV OGM.
– When the operator, who does not share an extension number with the manager, is newly assigned,
the common voice messages (except for the personal BV OGM of the manager) that were recorded
prior to reassignment are erased. The operator can record, play back, and erase the common BV
OGM.
– When the operator, who does not share an extension number with the manager, is deleted, the
common voice messages (except for the personal BV OGM of the operator) that were recorded
prior to reassignment are erased. In this case, the manager can record, play back, and erase the
common BV OGM.