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Problem Possible cause and remedy
The water container
has become harder to
put into the appliance
and take out again.
The coupling seal in the water container has become
stiff.
^
Lightly lubricate the coupling seal on the water
container with silicone grease, as described in
"Cleaning and care > Coupling seal".
After moving house the
appliance no longer
switches from the
heating-up phase to
the cooking phase.
The boiling temperature of the water has changed as the
altitude of the new location for the appliance differs from
the old one by at least 300 m.
^
To adjust the boiling temperature, you need to descale
the appliance (see "Cleaning and care > Descaling").
During operation an
unusually large
amount of steam
escapes, or steam
escapes from parts of
the oven where it does
not usually.
The door is not properly closed.
^ Close the door.
The door seal is not correctly fitted.
^ Press door seal in all the way round the door to make
sure it is fitted evenly.
The door seal is damaged, e.g. cracks can be seen.
^ Replace the door seal.
A whistling sound is
heard when the
appliance is switched
on again.
When the door is closed, the pressure has to equalise,
which can cause a whistling sound. This is not a fault.
The heating-up phase
lasts an unusually long
time.
The water container has a lot of limescale built-up in it
because the appliance was not set correctly for the
hardness of the local water supply.
^
Set the correct water hardness level for your water
supply (see "Settings"), and descale the appliance as
described in "Cleaning and care / Descaling".
If the water hardness level was in fact set correctly or
the problem occurs again, contact the Service
Department.
Problem solving guide
141