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07_ContHardwareErrors.fm Modified: 8/16/02
Template Version 1.0
GL-1020 Administrator’s Guide 241
1 From the copier’s LCD touch screen, perform the Restore
Defaults operation. Refer to R
estoring the Default GL-1020
Settings on page 51.
2 Update the controller’s Operating System. Refer to the field
service guide.
Print Jobs Not Output From Copier
Problem Description
Most often, this problem is the result of a software error—such as
incorrectly set driver properties. However, if you cannot output
print jobs from any workstation, the cause is probably a hardware
error or copier malfunction.
Note: Refer to General Software Error Conditions
on
page 262 for more information on resolving output errors
caused by incorrect software settings.
The following checklist helps you identify the source of the error
and directs to you where you can find more information about
resolving it. If the problem persists after you have followed all of
the steps, contact your TOSHIBA authorized dealer for further
assistance.