Template Version 1.0
GL-1020 Administrator’s Guide 261
TROUBLESHOOTING CLIENT ERRORS
Any problem that arises when using TOSHIBA GL-1020 client
software, including GL-DocMon Help system or any of the
TOSHIBA print or scan drivers falls under the category of a client
error. A subset of client errors, those relating to jobs that are printed
in unexpected or unintended ways, are classified as output errors,
and are covered in the next chapter.
This chapter describes the most frequent client errors and provides
steps to resolve the condition. If the problem persists after you have
followed all of the steps, make sure to note the name of the
application or driver you were using, what you were trying to do,
and any error messages and then contact a TOSHIBA authorized
dealer for further assistance.
