07_ContNetworkErrors.fm Modified: 8/16/02
Template Version 1.0
GL-1020 Administrator’s Guide 259
UNKNOWN GL-1020 NETWORK SETTINGS
Problem Description
There are several ways you can check or change the current
network settings configured for the GL-1020:
n Print out a configuration page from the copier’s control
panel. Refer to Printing Test Pages
on page 55 for
instructions.
Printer port is not
configured
3 Have you configured a port for
the printer?
Next
Step
¯
® GL-1020
Operator’s Guide
(Basic).
4 If you are using Novell print
services, did you setup the Novell
side of network printing, such as
creating print servers and
attaching the print queue?
Next
Step
¯
®
Setting Up
Novell Printing
on page 131.
Jobs trapped in
Novell print queue
5 If you set up Novell print services,
can you see the print job using
PCONSOLE or NWAdmin?
Next
Step
¯
® Refer to your
Novell
PCONSOLE or
NWAdmin user
documentation
for help with
using these
utilities.
Different or
unreachable
network segment
6 Have you checked the GL-1020’s
gateway and subnet settings to
make sure the GL-1020 is part of
the same network Gateway as
the client from which you are
trying to print?
Next
Step
¯
®
Configuring
TCP/IP Protocol
Settings on
page 44.
Network Problems
7 Are other services and
communications performed over
the network behaving in the
normal and expected manner?
Next
Step
¯
® Refer to your
network
documentation
or use a network
diagnostic utility
to research a
network problem.
Cannot Print to GL-1020
Possible Cause Check Yes No
For
Instructions,
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