07_ContOutputErrors.fm Modified: 8/16/02
Template Version 1.0
288 GL-1020 Administrator’s Guide
Wrong Fonts Print
Problem Description
The document’s fonts are not available on the GL-1020
controller.
Corrective Action
Check the Fonts properties sheet to make sure the Use Device
TrueType Fonts check box is deselected. While using the printer’s
fonts results in quicker printing time, the output may not look like
it does on the screen.
Alternatively, if you are using the PostScript driver, you can still
enjoy the speed benefits of using the device fonts while
controlling the appearance of the output. Using the Font
Substitution Table, you can define which printer font should be
substituted for each TrueType font used in your document. Refer
to the driver’s online Help for more information.
Truncated Output
Problem Description
When printing a PostScript file from a Macintosh to the GL-1020
via a Novell queue, the output is truncated or is not printed at all.
This may result if binary communications is enabled for the
spooler. The GL-1020 does not support binary communications
for PostScript printing.
Corrective Action
Use Novell’s AppleTalk Print Services utility from the Novell
console to modify the Configuration Options of the spooler used
to queue Macintosh jobs to the GL-1020.
1From the
Configuration Options dialog, choose Configure
Spoolers
.
2 Select the queue created to direct print jobs to the GL-1020.
3 Choose the
Spooler Parameters option.
4 Select
Advanced PostScript Options and press Enter.
5For the
Accept Binary Data value choose No.
6 Save the changes.
For more information about using Novell utilities, please refer to
your Novell user documentation.
