07_ContHardwareErrors.fm Modified: 8/16/02
Template Version 1.0
GL-1020 Administrator’s Guide 253
LED INDICATORS
When the LED state is lit, it indicates the copier is in Printer/
Network mode.
CORRUPT CONTROLLER SOFTWARE
Controller Operating System Corrupt
Problem Description
The controller’s Windows NT
®
operating system may fail to start
or may malfunction.
Corrective Action
Use the e-STUDIO GL-1020 Recovery CD-ROM to restore the
required GL-1020 system files. Refer to the field service guide
for instructions.
OS Update Does Not Boot Off CD
Problem Description
During an OS update from CD-ROM, the OS Update Version
screen fails to appear or the LCD touch screen displays the
“Starting Controller, Please Wait” or “Shut-down in Progress,
Please Wait” message for over ten minutes. This could indicate
that the CD-ROM itself is damaged or incorrectly inserted. Other
problems are more serious and may require contacting your
TOSHIBA authorized dealer for support.
Corrective Action
1 Make sure that the CD-ROM has been inserted into the drive
with the label side up (showing).
2 Check that you can read the CD-ROM from another drive. If
the CD-ROM is corrupt or damaged, contact your TOSHIBA
authorized dealer for support.
