07_ContOutputErrors.fm Modified: 8/16/02
Template Version 1.0
284 GL-1020 Administrator’s Guide
All Copies of Proof Print Job Printed Together
Problem Description
Selecting the Collate option in Word 95 causes multiple copy jobs,
including Proof Print jobs, to be sent as a single job.
Corrective Action
Select Collate from the GL-1020 printer driver Output properties
sheet and deselect
Collate from the application’s Print dialog.
IMAGE OVERLAY ERRORS
Image Overlay Appears Blurry or Dim
Problem Description
The resolution of the Image Overlay is inferior to that of the
document on which it is superimposed.
Corrective Action
Create an Image Overlay by printing any ordinary document from
an application for a Windows
®
operating system to a special
Image Overlay file. However, make sure that the resolution set
for the overlay file is the same as the resolution set for the
documents on which it will be printed. Refer to the GL-1020
Operator’s Guide (Basic) for instructions on creating and using
Image Overlays.
Cannot Import Image Overlay
Problem Description
If you previously created an Image Overlay file, but cannot
access it using the printer driver’s Import Overlay dialog, you
may be trying to import a PCL overlay into the PostScript driver
or vice-versa. Only overlays created with the PostScript driver
can be used with documents printed with the PostScript driver.
Similarly, only overlays created with the PCL6 driver can be used
with documents printed with the PCL6 driver.
Corrective Action
Create an Image Overlay for both the PCL and PS drivers. We
recommend that you save the file as an independent document
first. That way, if the overlay file is later deleted or you want to
create a new overlay file for a different driver, you don’t have to
recreate the original document each time.
