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TROUBLESHOOTING
Food Processing
1. Problem: The food is unevenly processed.
Solution:
• The ingredients should be cut evenly into
½
to 1-inch pieces before processing.
• Process in batches to avoid overloading.
2. Problem: Slices are uneven or slanted.
Solution:
• Place evenly cut food, cut side down, into the
feed tube.
• Apply even pressure on the pusher.
3. Problem: Food falls over in feed tube.
Solution:
• Feed tube should be packed full for best results.
4. Problem: Some food remains on top of the disc.
Solution:
• It is normal for small pieces to remain; cut
remaining bits by hand and add to processed
ingredients.
Dough Kneading
1. Problem: Motor slows down.
Solution:
• Amount of dough may exceed maximum
capacity of your food processor. Remove half
and process in two batches.
•
Dough may be too wet (see number 8).
If motor speeds up, continue processing. If
not, add more flour, 1 tablespoon at a time,
until the motor speeds up. Process until dough
cleans the sides of the work bowl.
2. Problem: Blade doesn’t incorporate ingredients.
Solution:
• Always start the food processor before adding
liquid. Add liquid in a slow, steady stream, or
through the drizzle hole in the pusher, allow-
ing the dry ingredients to absorb it. If too much
liquid is added, wait until ingredients in the work
bowl have mixed, then add remaining liquid
slowly (do not turn off the machine). Pour liquid
onto dough as it passes under feed tube open-
ing; do not pour liquid directly onto bottom of
the work bowl.
3. Problem: Blade rises in work bowl.
Solution:
• Excessively sticky dough can cause blade to
rise. Carefully reinsert blade and immediately
add 2 tablespoons of flour through the feed tube
while the machine is running.
4. Problem: Dough doesn’t clean inside of the
work bowl.
Solution:
• Amount of dough may exceed maximum
capacity of your food processor. Remove half
and process in two batches.
• Dough may be too dry (see number 7).
• Dough may be too wet (see number 8).
5. Problem: Nub of dough forms on top of blade
and does not become uniformly kneaded.
Solution:
• Stop machine, carefully remove dough, divide it
into 3 pieces and redistribute them evenly in the
work bowl.
6. Problem: Dough feels tough after kneading.
Solution:
•
Divide dough into 2 or 3 pieces and redistrib-
ute evenly in bowl. Process 10 seconds or
until uniformly soft and pliable.
7. Problem: Dough is too dry.
Solution:
• While machine is running, add water, 1 table-
spoon at a time, until dough cleans the inside of
the bowl.
8. Problem: Dough is too wet.
Solution:
• While machine is running, add flour, 1 table-
spoon at a time, until dough cleans the inside of
the bowl.
Technical
1. Problem: The motor does not start.
Solution:
• There is a safety interlock to prevent the motor
from starting if it is not properly assembled.
Make sure the work bowl and work bowl cover
are securely locked into position.
• If the motor still will not start, check the power
cord and outlet.
2. Problem: The food processor shuts off during
operation.
Solution:
• The cover may have become unlocked; check to
make sure it is securely in position.
• A safety protector in the motor prevents the
motor from overheating, which is caused by
excessive strain. Press the Off control button
and wait 20 to 30 minutes to allow the food
processor to cool off before resuming.