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Section 8 Troubleshooting Guide
Troubleshooting Guide Model PH9063
Problem Shake Side
Probable Cause
Soft Serve Side
Probable Cause
Either Side
Probable Cause
Remedy Page
Ref.
1. All four LED’s are
flashing.
a. The freezer is
locked.
a. See soft lock and hard lock
information.
23
2. Soft lock
message appears
on LCD.
a. More than 24
hours since the
last HEAT cycle.
a. The freezer must go through a
HEAT cycle e very 24 hours.
The freezer must now be
disassembled and brush
cleaned or placed in a heat
cycle.
19
b. The power switch
is in the OFF
position.
b. The power switch must be in
the ON position. The freezer
must now be disassembled and
brush cleaned or placed in a
heat cycle.
19
c. The freezer was
not in the AUTO
or STANDBY
mode.
c. The freezer must be in the
AUTO or STANDBY mode.
Freezer must now be
disassembled and brush
cleaned or placed in a heat
cycle.
19
d. Mix out condition. d. The level of mix in the mix
hopper must be above the mix
low probe. The freezer must
now be disassembled and brush
cleaned or placed in a heat
cycle.
19