Troubleshooting Guide Model PH9069
Problem Shake Side
Probable Cause
Soft Serve Side
Probable Cause
Either Side
Probable Cause
Corrective Action Page
Ref.
13. The drive shaft is
stuck in the drive
coupling.
a. Mix and lubricant
collected in drive
coupling.
a. Brush clean the rear shell
bearing area regularly.
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b. Rounded corners
of drive shaft,
drive coupling o r
both.
b. Call service technician.
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c. Gear box is out of
alignment.
c. Call service technician.
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14. Freezing cylinder
walls scored.
a. Missing or worn
front bearing.
a. Install or replace the front
bearing.
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b. Broken beater
pins.
b. Repair or replace the beater
assembly. When installing
scraper blades, be sure they
are properly attached over the
pins.
c. Beater assembly
is bent.
c. Beater assembly must be
replaced. Call service technician
to correct cause of bent beater
assembly.
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d. Gear box is out of
alignment.
d. Call service technician.
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