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Troubleshooting Guide Model PH9067
Problem Shake Side
Probable Cause
Soft Serve Side
Probable Cause
Either Side
Probable Cause
Corrective Action Page
Ref.
6. Product is too
soft. (Cont’d.)
f. Inadequate water
supply on water
cooled units.
f. Check the water supply. Check
the water lines for leaks or
kinks.
61
g. Bad scraper
blades.
g. Replace the scraper blades.
75
h. The viscosity
control is set too
warm.
h. Call service technician.
-- -- --
7. The mix in hopper
is too warm.
a. Hopper cover is
not in position.
a. Clean the hopper cover and
place in position.
41
b. The agitator is not
installed.
b. Clean the agitator and install.
41
c. The hopper
temperature is out
of adjustment.
c. Call service technician.
-- -- --
8. The mix in hopper
is too cold.
a. The hopper
temperature is
out of adjustment.
d. Call service technician.
-- -- --
9. Product is
collecting on top
of draw valve.
a. Inadequate
lubrication of
spinner shaft or
seal.
a. Lubricate properly.
25
b. Spinner shaft seal
is missing or
worn.
b. Install or replace the spinner
shaft seal.
25
10. Product is
collecting on top
of the freezer
door.
a. The top o--ring on
draw valve is
improperly
lubricated or
worn.
a. Lubricate properly or replace
the o--r ing.
25