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Troubleshooting GuideModel PH90 64
Problem Shake Side
Probable Cause
Soft Serve Side
Probable Cause
Either Side
Probable Cause
Corrective Action Page
Ref.
2. Soft lock
message appears
on LCD. ( Cont’d.)
e. The agitator is not
installed.
e. The agitator must be cleaned
and installed before starting the
HEAT cycle. The freezer must
now be disassembled and brush
cleaned.
43
f. The agitator is not
rotating.
f. The agitator must be cleaned
before starting the HEAT cycle.
Disassemble the freezer and
brush clean.
43
g. An equipment
fault has
occurred.
g. See Screen “H” i n the
Operator’s Menu to determine
the cause.
22
3. Hard lock
message appears
on LCD.
a. A barrel o r hopper
thermistor is
faulty.
a. Call a service technician.
-- -- --
b. More than 14
days since the
last brush
cleaning.
b. The freezer must be
disassembled and brush
cleaned every 14 days.
57,
58
4. No product is
being dispensed.
a. Low on mix. The
MIX OUT light is
ON.
a. Add mix to the mix hopper.
39
b. The power switch
is in the OFF
position.
b. Place the power switch to ON
and press the AUTO keypad.
35
c.Freeze--upinmix
inlet hole.
c. Call service technician.
-- -- --