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FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine
OL-8376-01
Chapter 2 Fault Descriptions
AAA Server Faults
EAP-MD5 server is
Degraded
EAP-MD5 The fault threshold set for
the degraded state has been
exceeded.
When this fault has been
cleared, the following
message displays:
EAP-MD5 server is OK
Manage Fault
Settings > AAA >
EAP-MD5 >
Response Time
Verify that the fault threshold is set
correctly.
If the threshold is set correctly,
review your network to determine
the action necessary to clear the
fault condition.
EAP-MD5 server is
Overloaded
EAP-MD5 Fault threshold for the
overloaded state has been
exceeded.
When this fault has been
cleared, the following
message displays:
EAP-MD5 server is OK
Manage Fault
Settings > AAA >
EAP-MD5 >
Response Time
Verify that the fault threshold is set
correctly.
If the threshold is set correctly,
review your network to determine
the action necessary to clear the
fault condition.
LEAP server is not
available
LEAP Can be caused by any of the
following:
• You enabled this policy
and are using a
non-Cisco client with
EAP.
• WLSE IP Address is not
configured as a NAS on
the server.
• Shared secret key does
not match the key
configured on the
server.
• Server is unreachable.
When this fault has been
cleared, the following
message displays: LEAP
server is available
Manage Fault
Settings > AAA >
LEAP > Response
Time
Check the server configuration and
make sure that:
• The WLSE IP address is
configured as NAS on the
server.
• The shared secret key matches
the key configured on the
server
LEAP server is
Degraded
LEAP The fault threshold set for
the degraded state has been
exceeded.
When this fault has been
cleared, the following
message displays: LEAP
server is OK.
Manage Fault
Settings > AAA >
LEAP > Response
Time
Verify that the fault threshold is set
correctly.
If the threshold is set correctly,
review your network to determine
the action necessary to clear the
fault condition.
Table 2-6 AAA Server Faults (continued)
Fault Description Server Type Explanation Related Setting Recommended Action