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FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine
OL-8376-01
Chapter 1 FAQs and Troubleshooting
General FAQs and Troubleshooting
• Q.Which ports and protocols does the WLSE use?
• Q.Which transport protocols and authentication methods does WLSE use?
• Q.Can I use a different HTTP port to manage the access point?
• Q.Can SSH be disabled?
• Q.Devices are being displayed by IP address instead of hostname. Can I change this?
• Q.How can I get information about the WLSE’s operating system and hardware?
• Q.Can I install WLSE 2.13 software on a CiscoWorks 1105 appliance?
• Q.How many access points can a WLSE manage?
• Q.What MIBs does WLSE 2.13 support?
• Q.Why doesn't my WLSE session automatically time out when there has been no input for the
configured time-out period?
• Q.Will access point connectivity be disrupted during and upgrade?
Q.
Can several users be logged on and managing the same access point at once?
A.
Yes, several users can view data and reports on the same access point. More than one user can create
configuration and firmware update jobs for the same access point and these will be run in the order
they are scheduled. Configuration templates may be modified by more than one user at the same time
and the last write will overwrite the others.
Q.
Does the WLSE support Network Address Translation (NAT)?
A.
No.
Q.
Is Telnet enabled or disabled by default on the WLSE?
A.
Telnet is disabled by default for security reasons. SSH is enabled by default.
Q.
Which ports and protocols does the WLSE use?
A.
For information about the TCP and UDP ports and protocols used by and hosted by the WLSE, see
Appendix C, “Ports and Protocols”, in the online help or in the User Guide for the CiscoWorks
Wireless LAN Solution Engine, Release 2.13 on Cisco.com at
http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cwparent/cw_1105/wlse/2_13/index.ht
m.
Q.
Which transport protocols and authentication methods does WLSE use?
A.
See Appendix C, “Ports and Protocols”, in the online help or the User Guide for the CiscoWorks
Wireless LAN Solution Engine, Release 2.13 on Cisco.com at
http://www.cisco.com/univercd/cc/td/doc/product/rtrmgmt/cwparent/cw_1105/wlse/2_13/index.ht
m.
Q.
Can I use a different HTTP port to manage the access point?
A.
Yes, the HTTP port can be changed on the access point. The change will be reflected in WLSE after
the next inventory cycle, or if you choose to run inventory now for the devices on which HTTP port
was changed. This is assuming the inventory is done by SNMP and not HTTP.