2-8
FAQ and Troubleshooting Guide for the CiscoWorks Wireless LAN Solution Engine
OL-8376-01
Chapter 2 Fault Descriptions
Radio Interface Faults
Radio Interface Faults
WEP is disabled WEP is not enabled for the VLAN
defined on the access point. (Note
that the VLAN number is displayed
in the Type column under Faults >
Display Faults.)
When the fault is cleared, the
following message displays: WEP is
enabled.
Manage Fault
Settings > Access
Point/Bridge
Policies > WEP per
Vlan
Make sure you have set the policy
correctly for the VLAN.
WLSE failed to
authenticate with WDS.
Authentication required to open a
WLCCP channel between the WLSE
and the WDS failed.
Manage Fault
Settings > WDS >
Authentication
Failures
Verify that the WLSE credentials used
to authenticate with the WDS are
correct.
For more information, see the
managing devices information in the
online help or the User Guide for the
CiscoWorks Wireless LAN Solution
Engine, Release 2.13.
Table 2-2 Radio Interface Faults
Fault Description Explanation Related Setting Recommended Action
AP is in a Degraded
state number associated
clients
The fault threshold set for the
degraded state has been exceeded.
When this fault is cleared, the
following message displays: AP is
in OK state.
Manage Fault
Settings >
Radio-802.11x
Thresholds >
Associated Clients
Verify that the fault threshold is set
correctly.
If the threshold is set correctly,
review your network to determine the
action necessary to clear the fault
condition.
AP is in an Overloaded
state number associated
clients
The fault threshold set for the
overloaded state has been
exceeded.
When this fault is cleared, the
following message displays: AP is
in OK state.
Manage Fault
Settings > Thresholds
> Access Point >
Associated Clients
Verify that the fault threshold is set
correctly.
If the threshold is set correctly,
review your network to determine the
action necessary to clear the fault
condition.
Table 2-1 Access Point Faults (continued)
Fault Description Explanation Related Setting Recommended Action