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Solving Problems 175
NOTE: If your primary
hard drive is connected to
a drive controller card
and not one of the system
board IDE connectors,
leave the drive controller
card installed in the
computer.
4
Close the computer cover, reconnect the computer and devices to
their electrical outlets, and turn them on.
Does the computer have power?
Yes. Proceed to step 6.
No. Contact Dell for technical assistance.
5 Turn off the computer and devices, disconnect them from their
electrical outlets, wait 10 to 20 seconds, and then open the computer
cover.
6 Reinstall all expansion cards.
7 Close the computer cover, reconnect the computer and devices to
their electrical outlets, and turn them on.
8 Run the System Board Devices test group in the Dell Diagnostics.
Did any of the diagnostics tests fail?
Yes. Contact Dell for technical assistance.
No. The problem is resolved.
Repairing a Dropped or Damaged Computer
CAUTION: Before you perform this procedure, see “Safety First—
For You and Your Computer.”
Fill out the Diagnostic Checklist as you perform the following steps:
1 Turn off the computer and devices, disconnect them from their
electrical outlets, wait 10 to 20 seconds, and then open the computer
cover.
2 Check all the expansion-card connections in the computer, and reseat
any loose expansion cards.
3 Make sure that all cables are properly connected and that all
components are properly seated in their connectors and sockets.
4 Close the computer cover, reconnect the computer and devices to
their electrical outlets, and turn them on.
5 Run the System Board Devices test group in the Dell Diagnostics.
Did any of the diagnostics tests fail?
Yes. Contact Dell for technical assistance.