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Solving Problems 187
Diskette write
protected
The floppy write-protect
feature is activated.
Remove the floppy from
drive A, and move the
write-protect tab to the
unlocked position.
Gate A20 failure One or more DIMMs may
be loose.
See “Computer Memory
Problems.”
General failure The operating system is
unable to carry out the
command.
This message is usually
followed by specific
information—for example,
PRINTER OUT OF
PAPER.
Respond by taking the
appropriate action.
Hard disk
configuration
error
The hard drive failed
initialization.
See “Floppy Drive
Problems” or “Hard Drive
Problems.”
Hard disk
controller failure
Hard disk failure
Hard-disk drive
read failure
The hard drive failed
initialization.
See “Floppy Drive
Problems” or “Hard Drive
Problems.”
Invalid
configuration
information -
please run SETUP
program
The computer
configuration information
does not match the
hardware configuration.
Enter system setup and
correct the computer
configuration information.
Keyboard failure A cable or connector may
be loose, or the keyboard
or keyboard/mouse
controller may be faulty.
See “Keyboard Problems.”
Memory address
line failure at
address,read
value expecting
value
One or more DIMMs may
be faulty or improperly
seated.
See “Computer Memory
Problems.”
Computer Messages
Message Cause Action