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Getting Help 205
NOTE: Some of the
following tools are not
always available in all
locations outside the
continental U.S. Please
call your local Dell
representative for
information on
availability.
World Wide Web
The Internet is your most powerful tool for obtaining information about
your computer and other Dell products. Through the Internet, you can
access most of the services described in this section, including AutoTech,
TechFax, order status, technical support, and product information.
You can access Dell’s support website at http://support.dell.com. To select
your country, click the map that appears. The Welcome to support.dell.com
page opens. Enter your computer information to access help tools and
information.
Dell can be accessed electronically using the following addresses:
• World Wide Web
http://www.dell.com/
http://www.dell.com/ap/ (for Asian/Pacific countries only)
http://www.euro.dell.com (for Europe only)
http://www.dell.com/la (for Latin American countries)
• Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as
user:anonymous, and use your e-mail address as your
password.
• Electronic Support Service
support@us.dell.com
apsupport@dell.com (for Asian/Pacific countries only)
support.euro.dell.com (for Europe only)
• Electronic Quote Service
sales@dell.com
apmarketing@dell.com (for Asian/Pacific countries only)
• Electronic Information Service
info@dell.com