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PC Configuration Overview
INDeX Contact Centre Modules Page 14
Installation & Maintenance 38HBK00001SCM - Issue 11 (05/01)
PC Configuration
Overview
The INDeX CCM Server PC requires a 2 GB partition for the software applications.
The remaining of the hard drive is used for the INDeX Archiver database. During
the Windows NT 4.0 installation, ensure the 2 GB partition is formatted as FAT.
This section details the PC configurations as follows:
1. Server PC (SPC20) configuration using Windows NT 4.0 Server – (Supporting
Max 20 Clients). See page 15.
2. Server PC (SPC5/10) configuration using Windows NT 4.0 Server – (Supporting
5 or 10 Clients respectively). See page 37.
3. Client PC configuration using Windows NT 4.0 Workstation. See page 39.
4. Client PC configuration using Windows 98. See page 43.