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PC Configuration Client PC Setup (Windows NT – Workstation)
INDeX Contact Centre Modules Page 41
Installation & Maintenance 38HBK00001SCM - Issue 11 (05/01)
Map Network Drive
Sharing INDeX CCM
1. From the Windows NT desktop, click (using the right mouse button) Network
Neighborhood and select Map Network Drive.
2. Select a Map Drive (e.g. E:), in the Path Type \\ARCHIVERSQL\C, ensuring
Reconnect at logon is also checked as shown on the following screen:
3. Click OK.
This enables you to share the INDeX CCM (e.g. INDeX Call Centre View) files.