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PC Configuration Client PC Setup (Windows NT – Workstation)
INDeX Contact Centre Modules Page 42
Installation & Maintenance 38HBK00001SCM - Issue 11 (05/01)
Sharing INDeX Taskbar
1. From the Windows NT desktop, click (using the right mouse button) Network
Neighborhood and select Map Network Drive.
2. Select a Map Drive (e.g. F:), in the Path Type \\ARCHIVERSQL\SDXSHARE,
ensuring Reconnect at logon is also checked as shown on the following
screen:
3. Click OK.
This enables you to share the INDeX Taskbar files.
Install Display Adapter
Since INDeX CCM applications are designed to use a screen resolution of 800 by
600 pixels, it is necessary to install a third party display adapter driver, which is not
installed by default when installing Windows NT.
To install Display Adapter see “Install Display Adapter” on page 22.
Install ODBC
ODBC provides a link between the database in the Server PC and the Client PC.
To install ODBC, see "Install ODBC (Open Database Connectivity)" on page 33.
Note
If the Server PC name has been changed you must perform the procedures detailed in
"Changing the ODBC Settings" on page 74.
You are now ready to install INDeX CCM applications.