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Change Server PC Name Client PC (Windows NT Workstation)
INDeX Contact Centre Modules Page 76
Installation & Maintenance 38HBK00001SCM - Issue 11 (05/01)
Client PC (Windows NT Workstation)
Once the Server PC name has changed, you must change the ODBC settings of the
SDXArchiver and SDXRepository databases as detailed in "Changing the ODBC
Settings" on page 74.
Client PC (Windows 98)
When you change the name of the Server PC, the you also need to make the
relevant database changes on the Client PC. This is vital when running the INDeX
Report Client.
Ensure you perform the following procedure for both the SDXArchiver and
SDXRepository System Data Sources.
1. From the Windows taskbar, click Start, point to Settings and select Control
Panel.
2. From the Control Panel, open 32bitODBC, and click System DSN tab, the
following screen appears:
3. Select the SDXArchiver and then click Configure.
4. In the Description box, enter the new Server name (e.g. if the PC name has
been changed to ARCHIVERSQL123, then in the above screen, SDXArchiver
on server ARCHIVERSQL changes to SDXArchiver on server
ARCHIVERSQL123).
5. In the Server box, enter the new server name (e.g. ARCHIVERSQL123), click
OK.
Note
You must ensure you repeat the above procedure for the SDXRepository Data Source.
6. From the ODBC Data Source Administrator screen, click OK.