Filter
Top Products
Change Server PC Name Overview
INDeX Contact Centre Modules Page 71
Installation & Maintenance 38HBK00001SCM - Issue 11 (05/01)
Change Server PC Name
Overview
It is vital that the Server PC used to run the INDeX CCM modules is called
ARCHIVERSQL whilst installing the applications. Once the installation is complete,
change the PC name and workgroup name if desired, as detailed in this section,
prior to connecting the PC to the network.
The following procedure has to be performed after the INDeX CCM applications
have been installed on the relevant PCs. However you must ensure none of the
INDeX CCM applications are running.
Server PC
To change the Server PC name the following procedures have to be performed:
1. Change the Server PC Name as detailed below
2. Change the ODBC Setting for both the SDXArchiver and SDXRepository
databases as detailed in “Changing the ODBC Settings” on page 74;
3. Register the new SQL 7.0 Server.
Change Server PC Name
If there is another ARCHIVERSQL PC on the Network, then install the INDeX CCM
applications without the PC plugged to the Network.
1. From the Windows taskbar, click Start, point to Settings and select Control
Panel.
2. From the Control Panel, double click Network,
3. From the Identification tab. Click Change.
4. Type your computer name as required. Click OK.
5. From the Identification tab, click OK to confirm.
6. When prompted, click Yes to restart the PC.
7. Once the PC has restarted the following screen may appear:
8. Click OK. The following screen also appears:
10. Click OK. You must register the new PC Server name.
11. Close all the INDeX CCM applications.