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PC Configuration Server PC – SPC20 (Max 20 Clients)
INDeX Contact Centre Modules Page 17
Installation & Maintenance 38HBK00001SCM - Issue 11 (05/01)
Install Windows NT Server Service Pack 6a
Alterations to Windows NT 4.0's configuration including the addition of software,
mean that the Service Pack (containing Microsoft bug fixes), needs to be reapplied.
The same procedure is applicable when reinstalling the Service Pack 6a.
1. Insert the INDeX Application Service Pack CD in the CD ROM Drive, from the
Windows NT desktop, click Start and then select Run. In the Open box type
D:\sp6i386.exe, as shown in the following screen:
2. Click OK, the following screen appears:
3. Click to select "Accept the License Agreement".
4. Click to uncheck "Backup files necessary to uninstall this Service Pack at a
later time".
5. Click Install, the Windows NT Service Pack Setup screen appears to indicate
the installation of the System files on to the PC.