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PC Configuration Client PC Setup (Windows 2000)
INDeX Contact Centre Modules Page 50
Installation & Maintenance 38HBK00001SCM - Issue 11 (05/01)
Guest Accounts
For INDeX CCM applications to communicate, the Guest Account on Windows 2000
needs to be enabled. To modify the Guest Account:
1. From the Windows Taskbar, click Start, point to settings and select Control
Panel.
2. From the Control panel, open Users and Passwords
3. Click on the Advanced Tab. In the Advanced User Management section click
on the Advanced button.
4. Open the Users folder and then double click on Guest.
5. Click on the General Tab. Remove the tick by 'Account is disabled' then click on
the Apply button. Click on Ok and then close all screens.
Event Log Settings
The Event Log settings are altered through the windows Event Viewer. To do this:
1. From the Windows Taskbar, Click Start, point to settings and select Control
Panel.
2. From the Control panel open Administrative Tools
3. Open Event Viewer.
4. Right Mouse click on Application Log and select properties. In the Log size
section select overwrite events as needed. Click on apply and then Ok.
5. Right mouse click on Security Log and select properties. In the Log size section
select overwrite events as needed. Click on apply and then Ok.
6. Right mouse click on System Log and select properties. In the Log size section
select overwrite events as needed. Click on apply and then Ok.
7. Close all open windows.