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PC Configuration Server PC – SPC20 (Max 20 Clients)
INDeX Contact Centre Modules Page 36
Installation & Maintenance 38HBK00001SCM - Issue 11 (05/01)
Sharing the Hard Drives
The following needs to be carried out on the Server PC running the INDeX CCM
Server applications.
In order for all INDeX CCM applications and the INDeX Taskbar to function
correctly, the drives on a Windows NT Server 4.0 PC must be shared.
1. From the Windows taskbar, click Start, point to Programs and select Windows
NT Explorer.
2. Click the C: drive using the right hand mouse button. From the context-sensitive
menu, select Sharing. You need to create a share named SDXSHARE and C if
one does not already exist.
3. From the (C:\) Properties screen, click New Share. Type SDXSHARE (must be
UPPERCASE) as the Share Name as displayed in the following screen:
4. Ensure Maximum Allowed is also selected. Click OK.
5. Follow the above steps to create another share name called C.
6. From the (C:) Properties screen, click Apply and then click OK.
7. From the File menu, select Close to close the Windows NT Explorer.
Please refer to page 52 for information on how to Install INDeX CCM Applications.