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Install INDeX CCM Applications INDeX CCM Server Applications
INDeX Contact Centre Modules Page 61
Installation & Maintenance 38HBK00001SCM - Issue 11 (05/01)
7. Click Next to the following screen:
This screen shows the list of Available Client Components plus a list of Client
Dependencies for whichever Client Component is currently highlighted. The
presence and version numbers of those Client Dependencies will be checked when
you install any of the Client Components.
Each of the Client Dependencies for the Client Component is checked.
– If it is compatible, no message appears.
– If a Client Dependency is not present or an incompatible version, then a
warning message will be displayed. Take a note of the message before
canceling installation by clicking on Finish. You will have to install the
missing dependency before installing the Client Components.
8. Select the required Client application and then click Install Client. See the
relevant sections for each product installation.
When all the INDeX CCM Client applications have been installed, click Finish to
close the INDeX Install Wizard and restart the PC..
Note
When installing INDeX CCM Client applications on Windows NT Workstation/Server, ensure to
reinstall Service Pack 6a as detailed in “Install Windows NT Server Service Pack 6a” on page
17.