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8.1 Error Message
8. TROUBLESHOOTING
8.1 Error Message
The following table indicates the error messages occurred in [GT SoftGOT1000] themselves, the
Descriptions and resolutions.
1 Error messages displayed when GT SoftGOT1000 is used.
(Continued to next page)
Error message Definition and cause Corrective action
Adobe Reader is not installed properly.
Install Adobe Reader included with the
product.
• Adobe Reader is not installed.
• Adobe Reader is not installed correctly.
After uninstalling Adobe Reader , reinstall
it.
Easysocket is not installed.
Perhaps GT SoftGOT1000 is not installed
correctly.
After uninstalling GT SoftGOT1000, reinstall
it.
GS###.b##: The .exe file is invalid (not .exe or
error in .exe image).
• Access to the specified file (application)
was not made.
• The specified file (application) is corrupted.
• The specified file (application) is not an
executable file.
• Check the settings of the application start-
up setting.
• Check the access right of the specified file
(application).
• Specify an operable file (application).
• Specify an executable file (application).
GS###.b##: Failed to start the application.
<ErrCode:##>
• The specified file (application) is corrupted.
• Relevant applications are not installed
properly.
• There is not sufficient space left in memory/
hard disk.
• GT SoftGOT1000 was terminated illegally
last time.
• Check the settings of the application start-
up setting.
• Specify an operable file (application).
• Install relevant applications again.
• Terminate unnecessary applications.
• Increase free space in the hard disk.
• Restart GT SoftGOT1000.
• Restart the personal computer.
GS###.b##: The operating system denied
access to the specified file.
• Access to the specified file (application)
was not made.
• The specified file (application) is corrupted.
• Relevant applications are not installed
properly.
• Check the settings of the application start-
up setting.
• Check the access right of the specified file
(application).
• Specify an operable file (application).
• Install relevant applications again.
GS###.b##: The specified file was not found.
The specified file (application) does not exist.
• Check the settings of the application start-
up setting.
• Specify an existing file (application).
• Install relevant applications again.
GS###.b##: The specified path was not found.
GS###.b##: There was not enough memory to
complete the operation.
• There is not sufficient space left in memory/
hard disk.
• GT SoftGOT1000 was terminated illegally
last time.
• Terminate unnecessary applications.
• Increase free space in the hard disk.
• Restart GT SoftGOT1000.
• Restart the personal computer.
The GT SoftGOT1000 is not installed
correctly.
Can not find the Windows sregistry for GT
SoftGOT1000.
After uninstalling GT SoftGOT1000, reinstall
it.
Please do logoff/the termination of Windows
after ending 'GT SoftGOT1000'.
Close 'GT SoftGOT1000' before log out or
shut down the Windows .
Close 'GT SoftGOT1000' before log out or
shut down the Windows .