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8.4 Troubleshooting for Print
8 - 8
1
OVERVIEW
2
SYSTEM
CONFIGURATION
3
SPECIFICATIONS
4
SCREEN
CONFIGURATION
5
OPERATING
METHOD
6
FUNCTIONS
7
INTERNAL DEVICE
INTERFACE
FUNCTION
8
TROUBLESHOOTING
APPENDICES
8.4 Troubleshooting for Print
8.5 Troubleshooting for File Save Problems
Problem Definition and cause Corrective action
GT SoftGOT1000 does
not output data to a printer
even when the hard copy
is executed from a
monitor screen with [Print
to printer (Hard Copy
Function)] enabled.
Printing is disabled due to a problem in
the printer.
• Select [Project] [Print Setup] on GT SoftGOT1000
to check the settings of the printer.
• Print a test page from Windows to check the settings of
the printer.
• Check if the printer is powered on and online.
• Install the printer driver again.
The output target in the hard copy
setting of the project data is set to [File].
Open the project data with GT Designer2, and select
[Printer] for [Target] in the hard copy setting.
Problem Definition and Cause Corrective action
No files are output when
the hard copy command
is executed from the
monitor screen of the GT
SoftGOT1000.
The file cannot be saved due to
problems with the output destination
disk.
• Confirm that the folder that is designated as a virtual
drive does exist.
• Check the access right for the folder that is designated
as a virtual drive.
• Confirm that there is enough free space in the folder
that is designated as a virtual drive.
The file cannot be saved, since file
number external control device value is
set to a value outside of the range 1 to
9999.
• Confirm that the file number external control device
value is set to a value in the range 1 to 9999.