Filter
Top Products
136
Enforced Client Product Guide Using the Email Security Service
Setting up your account
7
Default settings
As soon as your email security service is activated, default functionality and features are
configured.
Two users appear on the Users tab:
Your administrator login address.
A default user (whose name begins with pdefault), which you should ignore.
Users in the activation domain automatically receive virus protection and basic attack
blocking. However, your users will not receive spam filtering protection until they are added
to the email security service.
Registered users receive a daily Quarantine Summary email, which lists recent spam
detections. Users can review the list and optionally forward any false positives to their
Inbox (see Managing quarantined email on page 142).
The activation domain is entered on the Domains page (on the Administration tab), and your
email server is entered under
Delivery Manager (on the Servers tab).
Users can contact you for assistance via a support address, which initially is your
administrator login address.
Automatic disaster recovery is enabled via spooling: Should your email server stop
functioning, messages are temporarily saved to the SonicWALL server, then automatically
delivered when your server begins functioning again.
Recommended first steps
We recommend you follow these steps to configure your service for enhanced security, quick
response to problems, and disaster recovery.
1 Add your other domains.
If users in multiple domains need email protection, add those domains to your email security
service. (You don’t need to add subdomains, such as corp.yourdomain.com or
sales.yourdomain.com. Instead, set up subdomain stripping for the primary domain.)
Note
2 Add partners, associates, and other friendly addresses to the Approved Senders list.
This helps prevent false positives.
Caution
Do not delete the pdefault entry.
SmartCreate, which automatically adds users accounts, works only for domains that have been
added to the email protection service.