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Enforced Client Product Guide Using Enforced Client
Managing your subscriptions
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Update subscription information
Use the Subscription History page to update the contact and account information for each of your
protection service subscriptions. This is useful for administrators who manage multiple
accounts.
Note
To update information for a subscription:
1 On the My Account page, in the Service Summary section, select View subscription history.
The Subscription History page lists details for each service subscription.
2 In the listing, select Edit for the subscription you want to update.
3 In the Edit Subscription Information page, type new information for:
Email address
Company name
First name
Last name
4 Click Submit to return to the Subscription History page and view the updated entry.
Purchase, add, and renew services
To ensure that additional or renewed services remain on the same account with your existing
services, follow these guidelines:
Submit your order through the same SecurityCenter website you use to maintain your
original subscriptions.
Submit your order with the same email address you used to register and maintain your
original subscriptions.
By keeping all your service subscriptions on the same account, all your client computers report
to the same SecurityCenter website, and your service provider sends all correspondence and
notifications to one email address.
To purchase, add, or renew services:
1 On the My Account page, locate the Service Summary section.
2 In the Add Service column, click Buy, Buy More, or Renew.
3 Follow the instructions on the Product Purchase page.
Note
Your service provider determines whether this feature is available to you. Typically, the Edit link
is available only to SonicWALL partners who oversee security for multiple accounts.
Note
If you customized an administrator email address that is different than the email address you used
to place your original order, be sure you use the original email address to place your new order.
You can also access the Product Purchase page from the SecurityCenter page or the
Subscription History page.