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Enforced Client Product Guide Using the Email Security Service
Getting more information
7
To restore quarantined email to an Inbox:
Provide these instructions to your users:
1 Open the Quarantine Summary.
2 To restore a message, click Deliver.
View quarantined mail deliveries
Administrators can track the number and type of quarantined messages that users deliver to their
Inboxes by viewing
Quarantine Delivery reports. Use these reports to determine whether too many
false positives are being detected and quarantined, and whether users are delivering
inappropriate messages.
To view quarantine deliveries:
1 On the portal, click the Reports tab.
2 Under Quarantine Delivery, select Activity Log.
3 Select Inbound Weekly Log or Inbound Daily Log, depending on the number of days for which
you want to view data.
You can click the Help link for more information about managing quarantined messages.
Getting more information
Detailed information, instructions, and troubleshooting procedures are available in the
Administration Guide.
To access the Administration Guide:
On the portal, click the Help link in the top right corner of any page.
Context-sensitive information appears, and you can navigate to any topic in the guide.