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Troubleshooting
For help installing, using, and maintaining Enforced Client, refer to frequently asked questions
or specific error messages and their solutions.
Uninstalling protection services
Frequently asked questions (FAQ)
Error messages
Contacting product support
Uninstalling protection services
For testing purposes or before reinstalling the client software, you might need to uninstall the
client software.
To uninstall the client software from a client computer:
1 Close the Microsoft Outlook and Internet Explorer applications.
2 In the Windows Control Panel, open Add/Remove Programs.
3 Select SonicWALL Virus and Spyware Protection Service from the list, then click Remove.
4 Select SonicWALL Firewall Protection Service from the list, then click Remove.
Note
5 Select SonicWALL Browser Protection Service from the list, then click Remove.
Caution
If you uninstall the client software, the computer is no longer protected. we recommend that you
reinstall as soon as possible.
On computers running Windows XP or Windows Vista, the Windows firewall is automatically
re-enabled when the Enforced Client firewall protection service is uninstalled. This ensures that
the computer is always protected by a firewall program.