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10. Troubleshooting
10.5.4 Sharing content tab of video conference GUI is disabled
Solution steps
The type of video conference device must be mentioned while adding from system c onfigur ation tool. Otherwise the Sharing Con-
tent tab will be disabled.
10.6 WND source related issues
10.6.1 Sources connected to WND have black lines at top and bottom
Overview
A laptop with Intel graphics card connected to a WND b ox displays image with black lines at top and bottom. Although you set the
graphics c ard to a certain resolution, it will output a bigger resolution with certain parts in black.
Solution steps
1. Right click on the desktop to open the shortcut menu
Image 10-13
Desktop shortcut menu
2. Click Graphics Properties...
The graphics settings dialog opens.
Image 10-14
Graphics settings dialog
3. Click Aspect Ratio Options
The Aspect Ratio Options dialog opens.
4. Select Full Sc r een (N o Border )
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