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Disabling the IE security warning 47
• Management Console
• Network Monitor
• Salesforce Integration
• Workforce Scheduling
• Multimedia Contact Center (requires Outlook)
• YourSite Explorer
5. Click Finish.
After the wizard installs the features you selected, the Contact Center Client log on window opens.
6. Close the Contact Center Client log on window.
Disabling the IE security warning
When you browse Contact Center Management, you may see an Internet Explorer (IE) security warning. You
can disable the warning.
To disable the IE security warning
1. Start Internet Explorer in your browser.
2. Click Tools=>Internet Options=>Security.
3. Select the Web content zone used to access the site.
The Web contact zone is typically Internet.
4. Click Custom Level.
5. Under Settings select Miscellaneous.
6. Under Miscellaneous, after Display mixed content, click Enable.
7. Click OK.
Setting up user preferences
You can change your user preferences at any time. They can be found on the Contact Center Management
website, on the My options link. With these preferences you can
• Specify your language preference
• Specify the number of records displayed on a page
• Change your password
• View your security role properties
• Configure email contacts
Specifying your language preference
To specify your language preference
1. On the My options tab, click My preferences.
2. After Display this language, select a language.
3. Click Save.
Specifying the number of records displayed on a page
Contact Center Management enables you to configure the number of items that will appear in the
YourSite=>Configuration.
To specify the number of records that display on a page
1. On the My options tab, click My preferences.
2. After Display this number of records, select a number.
3. Click Save.