Extron Electronics ISS 506 Manual

A SERVICE OF

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ISS 506 Integration Seamless Switcher • Operation

Troubleshooting

The following tips may help you in troubleshooting.

• Somesymptomsmayresembleothers,soyoumaywanttolookthroughall

of the examples before attempting to solve the problem.

• Bepreparedtobacktrackincasetheactiontakendoesnotsolvetheproblem.

• Itmayhelptokeepnotesandsketchesincasethetroubleshootingprocess

gets lengthy. This will also give you something to discuss if you call for

technical support.

• Trysimplifyingthesystembyeliminatingcomponentsthatmayhave

introduced the problem or made it more complicated.

• For sync-related problems: Portable digital projectors are designed to operate

close to the video source. Sync problems may result from using long cables

or from improper termination. A sync adapter, such as Extron’s ASTA (Active

Sync Termination Adapter), may help solve these problems.

• For LCD and DLP projectors and plasma displays: In addition to the

sync-related information above, check the user’s manual that came with the

projector for troubleshooting tips, as well as for settings and adjustments.

Each manufacturer may have its own terms, so look for terms like “auto

setup”, “auto sync”, “pixel phase”, and “tracking”.

General checks

1. Ensure that all devices are plugged in and powered on. The switcher is

receiving power if the LCD window is displaying the default display cycle.

2

. Ensure an active input is selected on the switcher.

3. Ensure that the proper signal format is supplied.

4. Check the cabling and make corrections as necessary.

5. Call the Extron S3 Sales & Technical Support Hotline if necessary. See the rear

cover of this manual for the phone number in your region of the world.