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Chapter 1: Introduction
16 Avaya IP Agent Installation and User Guide for Citrix June 2007
Recommended telephone types
While Avaya IP Agent supports all of the telephone types listed in the previous table for the
Telecommuter configurations, the following types provide the most buttons and features, and an
80-character display:
● 606A1
● 8434D
Because of the greater number of characters used for display, these telephone types are better
suited to handle VuStats or Prompted Digits information.
Network compatibility
Avaya IP Agent provides support for several H.323-compatible firewalls and Virtual Private
Networks (VPNs). For shim-based VPNs, you must use the Advanced tab in the Avaya iClarity
IP Audio dialog boxes used for login to set an IPSec IP address, that is assigned by the VPN
gateway and that is visible to the application on the personal computer. If you need assistance,
contact Avaya technical support.
6416D+ DCP
● 48-character display
● Expansion module available
6424D+ DCP
● 48-character display
● Expansion module available
8403B DCP
● 48-character display
8405D / 8405D+ DCP
● 48-character display
8410D DCP
● 48-character display
8411D DCP
● 48-character display
● For this telephone set, you
must disable the data port,
which is true for all softphones
8434D DCP
● 80-character (2x40) display
● Expansion module available
Telephone model Communication
platform
Additional features