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Registering with the Avaya communication server
Avaya IP Agent Installation and User Guide for Citrix June 2007
47
● Telephone number - Select this option button if you want a telephone number other
than your extension sent to emergency services. Specify the telephone number to
send in the provided field.
This selection must be compatible with the station definition on the Avaya communication
server in the IP Emergency Calls field. Failure to use the same setting as the Avaya
communication server will result in login failure for this extension.
15. Select the Next button.
Avaya IP Agent displays the next window of the Configuration Wizard.
16. Specify the telephone or extension number that will be used to make and receive calls with
Avaya IP Agent.
17. Select the Next button.
Avaya IP Agent displays the next window of the Configuration Wizard.
18. If you do not need to go back and readjust your audio settings, select the Finish button to
complete the Configuration Wizard.
Registering with the Avaya communication server
Before you can use Avaya IP Agent, you must register Avaya IP Agent with the Avaya
communication server and register your extension through the Login window. Once you are
registered with the Avaya communication server, you can make yourself available for ACD calls
by performing an agent login.
This section provides the procedure for registering with an Avaya communication server. This
must be done so that you can use Avaya IP Agent for placing and answering calls in an IP
Endpoint configuration.
Before you begin
If you attempt to log in to an Avaya communication server that is not a DEFINITY, MultiVantage,
or Communication Manager system, Avaya IP Agent displays an Invalid Station Type error
message. You must use a DEFINITY, MultiVantage, or Communication Manager system with
Avaya IP Agent.