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Chapter 2: Configuring the Avaya communication server
26 Avaya IP Agent Installation and User Guide for Citrix June 2007
Note:
Note: In Telecommuter mode, Avaya IP Agent can take over the administration and
functionality of a physical Digital Communication Protocol (DCP) telephone. The
physical telephone must be one of those listed in Compatible telephone types for
Avaya IP Agent on page 14. For DCP, the physical telephone is unusable while
Avaya IP Agent is registered with its extension. The telephone will become usable
again when the Avaya IP Agent session is disconnected from the Avaya
communication server.
If you selected the 8434D type, and more feature buttons are needed for the station, enter
y in the Expansion Module field.
4. Enter one of the following options in the Port field:
● X - This option specifies that station administration is done without hardware.
● port - This option is used when a remote agent takes direct control of a real extension
that has a DCP connection to the Avaya communication server. Enter the port number
of the actual telephone assigned to this extension. When a remote agent logs in to this
extension using Avaya IP Agent, the actual telephone that is locally connected to the
Avaya communication server port is disabled and cannot be used.
5. Enter a number in the Security Code field that will be used as a password during the
extension login to the Avaya communication server.
If a security code is not entered, this station cannot log in to the Avaya communication
server.
6. Set the IP Softphone field to y.
7. Navigate to Page 2 of the change station form.
8. Set the Multimedia Mode field to enhanced.
9. Set the Service Link Mode field to one of the following options:
● as-needed - Use this setting if the station has low call traffic or a toll is charged for
calls.