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Avaya IP Agent Installation and User Guide for Citrix June 2007 85
Chapter 8: Using a Public Directory with
Avaya IP Agent
This section provides information and procedures for the Search Public Directory feature of
Avaya IP Agent.
This feature provides access to corporate or public directory services which enable you to query
those services by any defined field.
The Search Public Directory feature is also called Search LDAP (Lightweight Directory Access
Protocol).
!
Important:
Important: Avaya IP Agent does not support the enhancements available in LDAP v3. If you
use an LDAP v3 Public Directory service, you must use Avaya IP Agent as an
LDAP v2 client.
This section includes the following topics:
● Defining a Public Directory service on page 85
● Searching a Public Directory on page 87
● Selecting the fields to display and the order on page 90
● Identifying multiple telephone number fields on page 91
● Deleting a Public Directory service on page 92
Defining a Public Directory service
So that you can search for information on a Public Directory (LDAP) server by using Avaya IP
Agent, a definition of the service must first be created and configured.
Steps for defining a Public Directory service
To define and configure a Public Directory service for Avaya IP Agent:
1. From the Avaya IP Agent menu bar, select Tools > Search Public Directory.
Avaya IP Agent displays the Search Public Directory window.