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Telecommuter configurations
Avaya IP Agent Installation and User Guide for Citrix June 2007
25
Before you begin
Before configuring station settings on the Avaya communication server, you should have
completed the procedures in Ensuring compatibility
on page 23 to verify that your Avaya
communication server supports Avaya IP Agent and Feature Access Codes.
To change settings on the Avaya communication server, you must have a user ID with the
proper administrative permissions.
If the station has not yet been created, you must create it using the add station command on
the Avaya communication server.
Steps for configuring Telecommuter station settings
To change station settings to support the Telecommuter configuration:
1. Log in to the Station Administration Terminal (SAT) on the Avaya communication server.
2. Enter change station XXXXX where XXXXX is the number of the station to be used
with Avaya IP Agent.
The Avaya communication server displays the change station form for the specified
station.
3. In the Type field, enter the type of telephone that Avaya IP Agent will emulate.
Avaya recommends using one of the following telephone types because of the number of
features available and the ability to display 80 characters for contact center or call
information:
● 8434D
● 606A1