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Chapter 4: Avaya IP Agent enhanced configuration options
38 Avaya IP Agent Installation and User Guide for Citrix June 2007
Administering the Avaya communication server for Emergency
Call Handling
See the documentation for your Avaya communication server for information on configuring the
Emergency Call Handling feature.
Administering Avaya IP Agent for Emergency Call Handling
This section provides the procedure for configuring Avaya IP Agent to use the Emergency Call
Handling Service.
Before you begin
The Avaya communication server to which you are connecting must have each extension
properly configured for the Emergency Call Handling Service before this feature can be used
through Avaya IP Agent.
Steps
To configure the Emergency Call Handling Service in Avaya IP Agent:
1. Start Avaya IP Agent.
Windows displays Avaya IP Agent and the Login window.
2. In the Login window, select the Settings button.
Avaya IP Agent displays the Settings dialog box.