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IP Agent R7 Installation and User Guide June 2007 9
Preface
This section contains the following topics:
● Purpose on page 9
● Audience on page 9
● Reasons for reissue on page 9
● Related documents on page 10
Purpose
This document, Avaya IP Agent Installation and User Guide for Citrix, includes information that
you need to know in order to install and use Avaya IP Agent for Citrix Release 7 (IP Agent R7).
It also provides information on IP Agent for Citrix R7 features, basic operation, and
administrative tasks.
Audience
This guide is intended primarily for anyone who is installing or using IP Agent R7 and
performing station administration on an Avaya MultiVantage system or Avaya Media Server
using Avaya Communication Manager. It assumes that you are familiar with the following items:
● The personal computer on which Avaya IP Agent R7 will be installed and run
● Windows XP Professional
● Standard Windows conventions and terminology
● Contact center configurations and operations
Reasons for reissue
This is the first release of Avaya IP Agent Installation and User Guide for Citrix. This document
was previously released as an integral part of the Avaya IP Agent Installation and User Guide.