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Conferencing calls
Avaya IP Agent Installation and User Guide for Citrix June 2007
71
Basic Conference
Use the Basic Conference feature to connect multiple calls together so that all parties can
communicate simultaneously. With this method, you use the numbers on the keyboard or the
Dial Pad to enter the telephone numbers to conference together.
Steps for using Basic Conference
To conference a call using Basic Conference:
1. While you are active on a call, select Call > Conference > Basic Conference.
The current call is automatically placed on hold, a new Call Information Panel (CIP) is
displayed, and a dial tone is heard.
2. Use the keyboard or Dial Pad to enter the number of the party you want to add to the
conference call.