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Handling outgoing calls
Avaya IP Agent Installation and User Guide for Citrix June 2007
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● Delete - Delete the selected contact.
● Properties - View all information for the selected contact.
● Categories - Add, delete, or modify the categories defined in the Phone Directory.
● Field Organizer - Organize the fields displayed in the Phone Directory.
View
Use this menu to determine how the entries appear in the Phone Directory window. These
items are similar to those used in Windows Explorer: Large Icons, Small Icons, List, and
Details (default).
Action
● Call: (name) - Select this menu item to initiate a telephone call to the highlighted contact.
● Send Email - Select this menu item to initiate an e-mail message to the highlighted
contact.
Toolbar
The toolbar of the Phone Directory window contains the following controls:
● Name - This field allows the dynamic filtering of the entries in the Phone Directory on any
field. Select the name button to display the list of fields available for the Phone Directory.
After you select the field on which to filter, enter letters or digits in the corresponding field.
Each character entered in this field causes only those entries matching the filter to remain
visible. For example, entering the letter S causes all entries that do not begin with that
letter to be hidden. For numeric fields, any numbers entered in this field are used to filter
the entries. The filtering for numeric fields is not sequential. Any entries that contain the
string of numbers entered will remain visible. Additionally, any punctuation existing in the
entry is ignored. For example, entering the numbers 123 would match against the
following entries:
-
(555) 555-1234
-
(800) 123-5555
-
1 (230) 555-5555
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512-3555
● Dial Number - Select this button to dial the telephone number of the highlighted entry.
● Send Email - Select this button to open an e-mail message to the highlighted entry.
● Properties - Select this button to display a dialog box containing the details of the
highlighted entry. This dialog box also allows modification of this information.
● Delete - Select this button to delete the highlighted entry.
● New entry - Select this button to display the Properties dialog and enter the information
for a new contact.