Prerequisites
Avaya IP Agent Installation and User Guide for Citrix June 2007
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RAM
The following table provides the minimum memory requirements for the Windows Terminal
Services edition of Avaya IP Agent:
Networking
The desktop workstation must have one network (non-dialup) connection and one telephone
connection (DCP or analog).
Peripherals
The following peripheral is required for installation and use of Avaya IP Agent:
● Mouse or compatible pointing device
Note:
Note: If you are using the minimum hardware requirements for Windows Terminal
Services, you may experience a degradation in performance when several users
are simultaneously registered with the server.
Server software
Avaya IP Agent requires the following software:
● One of the following Microsoft Windows operating systems with Windows Terminal
Services:
-
Windows 2000 Server
-
Windows 2000 Advanced Server
-
Windows 2003 Server - Standard Edition
-
Windows 2003 Server - Enterprise Edition
● Microsoft Internet Explorer 5.5 or later
Note:
Note: Avaya IP Agent for Windows Terminal Services is compatible with Citrix
MetaFrame XP Release 3.2 or later and Citrix Presentation Server 4.0 or later.
Server operating system Memory
Windows 2000 Server
Windows 2000 Advanced Server
Windows 2003 Server - Standard Edition
Windows 2003 Server - Enterprise Edition
128 MB