Filter
Top Products
Chapter 38 Call Center
Vantage Access User’s Guide
573
Firmware
Version
This field displays the device firmware version number.
Device
Summary
This field displays the configuration template this device is currently using.
IP Address This field displays the IP address of this device.
Configuration
Parameter
Name
Enter a full and valid parameter name. You can refer to the names shown in the
Parameter column when you select the Task Monitor tab below.
CPE Methods This field is available when you enter a valid parameter name in the Parameter
Name field.
Select one of the following CPE methods, its additional settings appear.
SetParameterValues: select this to change the parameter value on the device.
GetParameterValues: select this to obtain parameter information from the device.
GetParameterNames: select this to obtain the parameter name(s) on the device.
SetParameterAttribute: select this to change the parameter settings on the
device.
GetParameterAttribute: select this to obtain parameter information from the
device.
Type This field is available when you select SetParameterValues in the CPE Methods
field.
This field displays the type of characters you can enter for the parameter value in
the field below.
Value This field is available when you select SetParameterValues in the CPE Methods
field.
This field displays the value for the parameter.
Attribute This field is available when you select SetParameterAttributes in the CPE
Methods field.
Select Active Notification to set the device to send a notification message to the
Vantage Access server immediately when the value(s) of the parameter(s) is
changed.
Select Notification Off to set the device not to return a notification when the
value(s) of the parameter(s) is changed.
Select Passive Notification to set the device to send a notification message to
the Vantage Access server in the next session when the value(s) of the
parameter(s) is changed.
Apply Click Apply to save the changes.
Reset Click Reset to start configuring this screen again.
Task Monitor
Use this section to view all avaiable CPE methods on the device.
Method This field displays the name of a CPE method.
Value This field displays the value of a parameter.
Parameter This field displays the name of the parameter.
History
Use this section to view all historical event logs on the device.
Time This field displays the date and time when an event was recorded.
Content This field displays the description of the event.
OUI-SN This field displays the Organization Unique Identifier (OUI) and the serial number
of the device this event is related to.
Table 335 The Call Center Interface
LABEL DESCRIPTION